Refund Policy

1. Eligibility and Conditions

To be eligible for a refund, your purchase must meet both of the following criteria:

• Time Limit: Refund requests must be submitted within 3 days (72 hours) of the purchase timestamp. Requests beyond this window cannot be accommodated.
• Usage Limit: You must have consumed fewer than 100 credits from the purchased plan or credit pack. Higher consumption constitutes substantive use of the service and voids refund eligibility.

2. How to Request a Refund

If you meet the criteria above, submit your request as follows:

1. Send an email from your registered account address to support@letsfinddomain.com.
2. Include your registered email, order/receipt ID, purchase date, and reason for the request.
3. Ensure the email is dispatched within 72 hours of purchase.

3. Review and Processing

• Review Timeline: We review requests and verify account activity within 2 business days.
• Payment Route and Fees: Approved refunds are issued to the original payment method. To cover third-party payment gateway processing fees, deductions of up to 6% of the transaction total may apply.
• Settlement Timeline: Depending on your financial institution, refunded funds typically reflect within 5 to 10 business days.

4. Domains Bought at a Registrar

We do not sell domains, so we cannot refund a domain registration. Domains are bought from the registrar (such as Namecheap), and refunds for them follow that registrar's own policy. This policy covers only LetsFindDomain plans and credit packs.

If an AI name finder message fails because of an error on our side, contact us and we will return the credit.

5. Policy Updates

We reserve the right to update this policy periodically. Revisions take effect upon publication on this page for purchases made thereafter.